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over 115 years of shaving innovation

How Gillette Direct works

Stay sharp with Gillette Direct

  • Quality Blades last longer

    Choose from 4 of Gillette's finest razors and enjoy the best a man can get.

    Benefit from over 100 years of class leading innovation and quality.

    Remember, quality blades are sharper (and stay sharper too!) - which means they last longer and you use less saving you money.

  • Every 4th order free*

    When you subscribe you'll receive your 4th order FREE. It's our thanks for your commitment to looking your sharpest.

  • free Delivery

    Don't you just hate getting to the checkout and then having to pay to get your purchase sent to you? We agree. All purchases are sent free of charge, every time, leaving you with a few dollars more to spend on the fun things in life.

  • free of commitments

    We hear you...everyone changes their mind and if you change yours we like to make that easy. There's no nasty lock-in contracts and you can chop and change the frequency of delivery as you wish.

  • Exclusive access to subscriber benefits

    As a subscriber to Gillette Direct you'll get the opportunity to enter a whole lot of great competitions for product givaways, money can't buy experiences and a lot more.

    Keep an eye on your inbox to watch out for alerts, there's plenty of offers we'll have coming your way...

Frequently asked questions

  • Gillette Direct is an online service that lets you quickly order blades as a one-time purchase or as a subscription that gives you every 4th order free. *

  • Getting your favourite Gillette blades delivered is easy. Here's how to get started:

    1. Choose the best razor blade for you—Fusion5TM ProShield® or MACH3. If it's your first purchase, we'll include a complimentary handle.

    2. Select how you want to purchase your blades: Choose Subscription for easy automatic deliveries every two, three or four months – or select One-Time Purchase.

    3. Once you create an account, enter your shipping and payment information to complete your purchase. We'll deliver your blades in approximately 3-5 business days.

    Gillette Direct is an online service that lets you quickly order blades as a one-time purchase or as a subscription that gives you every 4th order free. *

  • If you have a subscription, every 4th order will be free. That means if you get a shipment once a month, you'll be shaving for free your 4th month. Keep working toward your free shipment to save big on your favourite blades.Check out our full terms and conditions for more details on that free 4th order.

  • After you choose your favourite blade, select “Subscription” and how often you’d like to receive blades. For future purchases, you’ll automatically receive blades at your desired frequency. You can change your frequency, change your order date, or cancel anytime by visiting My Account.

  • Visit how we compare to see how we stack up versus other clubs out there.

  • Before we ship your blades, we’ll send you an emailreminder with the details of your upcoming blade shipment. You’ll only bebilled when we process and confirm your purchase. You’ll also be notified ifyou cancel your plan, if your plan item is temporarily out of stock, or if yourproduct is discontinued.

  • If your shipment hasn’t arrived or has been damaged in transit, please email us to resolve the issue. We apologize for the inconvenience—we’ll make it right.

    * Credit applies to every 4th subscription order. Credits will be awarded for each unique subscription plan and value equal to the lowest of previous 3 subscription orders (incl. taxes).

  • Check out your Order History to view your shipment status. After your purchase ships, you will receive an email that includes tracking information.

  • Yes, the GilletteLabs warranty starts on the day of purchase and runs for 2 years. If your GilletteLabs product is defective during the warranty period, we will replace it free of charge or reimburse your purchase Full details, contact numbers and what the warranty covers are included in the Heated Razor manual which is in the box

  • No, the Heated Razor by GilletteLabs is compatible only with GilletteLabs blade cartridges designed exclusively for this product. The Starter Kit comes with 2 blade cartridges included. There are options to buy replacement blades on the website for either ongoing Subscription or One-Time Purchase

  • Prior to first use, activate the product by connecting to the charging dock (see manual for First Use and Charging) and charge the product for at least 1 hour. A full charge takes about 6 hours and provides about 18 minutes of heat.

  • When disconnected, the hand-held part of this appliance may be used in a bath or shower.

  • The product contains batteries and recyclable electric waste. For environmental protection please do not dispose of the product in the household waste but take to local e-waste/battery collection points in your area.

  • Please refer to Returns and Refunds for details on this